AT&T: It has been * months and they still have not go...

GetHuman用户~HawkNo1来自November 18th, 2017的AT&T条客户评论

~HawkNo1案的背景

GetHuman:~HawkNo1-您能告诉我们其他AT&T个客户何时提起诉讼吗?
~HawkNo1:Sure。在November 9th上是middle of the night。
GetHuman:您是否接触到AT&T,如果可以,怎么做?
~HawkNo1:我使用了我在GetHuman AT&T客户电话号码页面上找到的800-331-0500号码:AT&T客户服务电话号码
GetHuman:这些常见的AT&T客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~HawkNo1 常见 AT&T 问题的列表)
~HawkNo1:“ Technical support”是我尝试使用to call的原因。

~HawkNo1对AT&T客户服务的评价

GetHuman:那么,您如何总结GetHuman的AT&T客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~HawkNo1:It has been * months and they still have not got rid of all the bugs in both the U-Verse Internet and the Plain Old Telephone lines or POTs. My phones conversations keep dropping but they got rid of the heavy static. The internet has to have the modem reset * or more times a day. It keeps cutting out when I am in the middle of something important on both services. On the POTs line I could not even call *** the * times before the last time. They are suppose to fix this Tues. But I do not hold out much hope for that. I have been with them many years. They usually take only a month when you move to a new location to get the bugs worked out but this is the longest I have ever had to wait to get it repaired right and I am not really a happy camper at this time. On the other Hand Comcast charges you a $*** first month balloon payment within * weeks of signing up.Between the two evils I will take AT&T for now.
GetHuman:让我们量化一下您与AT&T联系的经验。在1到5的范围内,如何轻松解决AT&T问题?
~HawkNo1:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~HawkNo1:在沟通方面,我会给他们五分之三的two。
GetHuman:AT&T快速有效地解决问题的能力又如何呢?
~HawkNo1:为此,我要说出五分之二的one。
GetHuman:最后-对其他AT&T客户有何建议?
~HawkNo1:在一天中的早些时候或深夜给他们打电话。不要忘记AT&T可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~HawkNo1在November 9th, 2017发生的AT&T客户服务问题中得到了一些有用的反馈和措辞。

AT&T

2.20 of 5 stars | 1151条评论

~HawkNo1的AT&T评论

寻求帮助的困难
3 5星
沟通质量
2 5星
及时和专业
1 5星
整体客户服务评分
2 5星

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