AT&T: I ordered the new iPhone * for my wife and I on...

GetHuman用户~No service来自November 24., 2017的AT&T条客户评论

~No service案的背景

GetHuman:~No service-您能告诉我们其他AT&T个客户何时提起诉讼吗?
~No service:Yes I can。在November 17.上是evening。
GetHuman:您是否接触到AT&T,如果可以,怎么做?
~No service:我使用了我在GetHuman AT&T客户电话号码页面上找到的800-331-0500号码:AT&T客户服务电话号码
GetHuman:这些常见的AT&T客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~No service 常见 AT&T 问题的列表)
~No service:“ Overcharge/Strange charge”是我尝试使用to call的原因。

~No service对AT&T客户服务的评价

GetHuman:那么,您如何总结GetHuman的AT&T客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~No service:I ordered the new iPhone * for my wife and I on sep **. I received * emails notifying me my phones had ben shipped FedEx. * days latter I looked up tracking and fed ex reported there wasn't anyone at my address to sign for the phones. This is untrue because it is our biasness and there is always someone to sigh, so I called fed ex , they told me that what really happened is ATT contacted them and asked the phones be sent back to ATT. I then spent over an hour on the phone with one of your reps. She verified what FedEx said. Then I was transferred to another department that told me they would order another phone for me but I would have to start over in the q of everyone. This is absurd, ATT makes a mistake and I'm penalized? Your agent said she would have a manager call me w in ** hours. I never got a call. I called back and had to re explain the entire story. The agent asked if I could hold, I did for ** minutes before I was cut off. That was after my second hour on the phone with AT
GetHuman:让我们量化一下您与AT&T联系的经验。在1到5的范围内,如何轻松解决AT&T问题?
~No service:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~No service:在沟通方面,我会给他们五分之三的one。
GetHuman:AT&T快速有效地解决问题的能力又如何呢?
~No service:为此,我要说出五分之二的four。
GetHuman:最后-对其他AT&T客户有何建议?
~No service:在一天中的早些时候或深夜给他们打电话。不要忘记AT&T可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~No service在November 17., 2017发生的AT&T客户服务问题中得到了一些有用的反馈和措辞。

AT&T

2.20 of 5 stars | 1151条评论

~No service的AT&T评论

寻求帮助的困难
2 5星
沟通质量
1 5星
及时和专业
4 5星
整体客户服务评分
2 5星

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