AT&T: I like the package and the internet is really f...

GetHuman用户~Arlind Meko来自November 23rd, 2017的AT&T条客户评论

~Arlind Meko案的背景

GetHuman:~Arlind Meko-您能告诉我们其他AT&T个客户何时提起诉讼吗?
~Arlind Meko:Yup。在November 18th上是evening。
GetHuman:您是否接触到AT&T,如果可以,怎么做?
~Arlind Meko:我使用了我在GetHuman AT&T客户电话号码页面上找到的800-331-0500号码:AT&T客户服务电话号码
GetHuman:这些常见的AT&T客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Arlind Meko 常见 AT&T 问题的列表)
~Arlind Meko:“ Change Service”是我尝试使用to call的原因。

~Arlind Meko对AT&T客户服务的评价

GetHuman:那么,您如何总结GetHuman的AT&T客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Arlind Meko:I like the package and the internet is really fast, but when it comes to Technical Support I have never experienced such bad experience in my life as this time. I was scheduled for an appointment on Tuesday and no technician showed up or called to say they couldn't come anymore, I called back Wednesday to see what happened and I received apologies and was promised somebody would come for sure Wednesday afternoon to fix the issue since nobody showed up the day before but nobody came on Wednesday either. I called back Thursday and they apologized again and said somebody would come for sure Thursday but guess what... nobody showed up Thursday either!!!! I called back Friday very upset and asked to speak with a manager and I explained her what was going on and she promised somebody would come Friday and my case would get priority...The technician called me in the afternoon while i was at work and said they had fixed the issue, I get home at night and the service was still down!!! I called
GetHuman:让我们量化一下您与AT&T联系的经验。在1到5的范围内,如何轻松解决AT&T问题?
~Arlind Meko:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Arlind Meko:在沟通方面,我会给他们五分之三的two。
GetHuman:AT&T快速有效地解决问题的能力又如何呢?
~Arlind Meko:为此,我要说出五分之二的three。
GetHuman:最后-对其他AT&T客户有何建议?
~Arlind Meko:在一天中的早些时候或深夜给他们打电话。不要忘记AT&T可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Arlind Meko在November 18th, 2017发生的AT&T客户服务问题中得到了一些有用的反馈和措辞。

AT&T

2.20 of 5 stars | 1151条评论

~Arlind Meko的AT&T评论

寻求帮助的困难
1 5星
沟通质量
2 5星
及时和专业
3 5星
整体客户服务评分
2 5星

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