AT&T: I have a Uverse bill for a service that I did n...

GetHuman用户~raininberkeley来自November 18, 2017的AT&T条客户评论

~raininberkeley案的背景

GetHuman:~raininberkeley-您能告诉我们其他AT&T个客户何时提起诉讼吗?
~raininberkeley:Yup。在November 9上是morning。
GetHuman:您是否接触到AT&T,如果可以,怎么做?
~raininberkeley:我使用了我在GetHuman AT&T客户电话号码页面上找到的800-331-0500号码:AT&T客户服务电话号码
GetHuman:这些常见的AT&T客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~raininberkeley 常见 AT&T 问题的列表)
~raininberkeley:“ Warranty claim”是我尝试使用to call的原因。

~raininberkeley对AT&T客户服务的评价

GetHuman:那么,您如何总结GetHuman的AT&T客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~raininberkeley:I have a Uverse bill for a service that I did not have, and it is stopping me from adding a line or doing anything else with my ATT wireless phone service. In addition, it has been sent to a collection agency that keeps calling me on my cell phone and at work. * *I ordered ATT service. Due to a long line of problems, starting with being on hold for over an hour when I called to have service installed, I decided to cancel the service and go with a different providor. They were going to send a tech to my house, and I told them not to because I no longer wanted the service - this was June **** ( I believe). The other day I went to ATT to get a line added to my service, and they would not allow me because they said I had an outstanding Uverse bill. After calling ( and spending a significant amount of time on the phone) Uverse will still not drop the bill.... for service that I never had!! I refuse to pay the bill because I don't owe, and I refuse to reward anyone for gross incompet
GetHuman:让我们量化一下您与AT&T联系的经验。在1到5的范围内,如何轻松解决AT&T问题?
~raininberkeley:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~raininberkeley:在沟通方面,我会给他们五分之三的three。
GetHuman:AT&T快速有效地解决问题的能力又如何呢?
~raininberkeley:为此,我要说出五分之二的one。
GetHuman:最后-对其他AT&T客户有何建议?
~raininberkeley:在一天中的早些时候或深夜给他们打电话。不要忘记AT&T可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~raininberkeley在November 9, 2017发生的AT&T客户服务问题中得到了一些有用的反馈和措辞。

AT&T

2.20 of 5 stars | 1151条评论

~raininberkeley的AT&T评论

寻求帮助的困难
4 5星
沟通质量
3 5星
及时和专业
1 5星
整体客户服务评分
3 5星

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