AT&T: DO NOT SWITCH TO U-VERSE! They are Horrible in...
GetHuman用户~AF SD来自November 21, 2017的AT&T条客户评论
~AF SD案的背景
GetHuman：~AF SD-您能告诉我们其他AT&T个客户何时提起诉讼吗？
~AF SD：Yes。在November 14上是afternoon。
GetHuman：您是否接触到AT&T，如果可以，怎么做？
~AF SD：我使用了我在GetHuman AT&T客户电话号码页面上找到的800-331-0500号码：AT&T客户服务电话号码 GetHuman：这些常见的AT&T客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~AF SD 常见 AT&T 问题的列表）
~AF SD：“ Update account information”是我尝试使用to call的原因。
~AF SD对AT&T客户服务的评价
GetHuman：那么，您如何总结GetHuman的AT&T客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~AF SD：DO NOT SWITCH TO U-VERSE! They are Horrible in both service and support! *Had an awful experience with AT&T for the last * weeks. AT&T asked us to switch to U-Verse and we agreed * weeks ago. They came to our house on last Monday on *** and took them all day Monday to finally make our internet work. Since then our land line is still not working. I have spent at least ** freaking hours (** exact calls and two chats online) on the phone with different agents and three supervisors. We still do not have a land line. Spent all my wireless minutes on talking to AT&T agents that are not able to do their job. Still do not have a land line working. I talked to their billing department today asking them to either waiver this month bill or close our account. The machine said it cannot do it THAT is it. I had enough. I will let everybody know and will make sure none of my friends are switching to ATT. Done with you guys!
GetHuman：让我们量化一下您与AT&T联系的经验。在1到5的范围内，如何轻松解决AT&T问题？
~AF SD：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~AF SD：在沟通方面，我会给他们五分之三的one。
GetHuman：AT&T快速有效地解决问题的能力又如何呢？
~AF SD：为此，我要说出五分之二的two。
GetHuman：最后-对其他AT&T客户有何建议？
~AF SD：在一天中的早些时候或深夜给他们打电话。不要忘记AT&T可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~AF SD在November 14, 2017发生的AT&T客户服务问题中得到了一些有用的反馈和措辞。