AT&T Wireless: I purchased an AT&T Charge-Sync Cable for my iP...
GetHuman用户GetHuman-martybl来自November 29, 2017的AT&T Wireless条客户评论
GetHuman-martybl案的背景
GetHuman:GetHuman-martybl-您能告诉我们其他AT&T Wireless个客户何时提起诉讼吗?
GetHuman-martybl:Yup。在November 27上是late at night。
GetHuman:您是否接触到AT&T Wireless,如果可以,怎么做?
GetHuman:这些常见的AT&T Wireless客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-martybl 常见 AT&T Wireless 问题的列表)
GetHuman-martybl:“ Technical support”是我尝试使用to call的原因。
GetHuman-martybl对AT&T Wireless客户服务的评价
GetHuman:那么,您如何总结GetHuman的AT&T Wireless客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-martybl:I purchased an AT&T Charge-Sync Cable for my iPhone at an AT&T Store in East Windsor, NJ. It failed shortly thereafter. I went to exchange it for a new cable at the AT&T Store in Port Charlotte, FL, but was told they could not exchange it because the store in East Windsor was an AT&T retailer, not an AT&T owned store. There was no indication of that anywhere on the East Windsor store. I bought it with the expectation that AT&T stood behind AT&T products. I am, to say the least, very disappointed as a very long-term AT&T customer about to replace my wife's iPhone, but it will be done at an Apple Store, not at an AT&T retailer or AT&T owned store. I am very disappointed in AT&T.
GetHuman:让我们量化一下您与AT&T Wireless联系的经验。在1到5的范围内,如何轻松解决AT&T Wireless问题?
GetHuman-martybl:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-martybl:在沟通方面,我会给他们五分之三的five。
GetHuman:AT&T Wireless快速有效地解决问题的能力又如何呢?
GetHuman-martybl:为此,我要说出五分之二的two。
GetHuman:最后-对其他AT&T Wireless客户有何建议?
GetHuman-martybl:在一天中的早些时候或深夜给他们打电话。不要忘记AT&T Wireless可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-martybl在November 27, 2017发生的AT&T Wireless客户服务问题中得到了一些有用的反馈和措辞。