AT&T Wireless Warranty Dept.: So I want to clear up some of these post. I wor...
GetHuman用户~britney来自November 24, 2017的AT&T Wireless Warranty Dept.条客户评论
~britney案的背景
GetHuman:~britney-您能告诉我们其他AT&T Wireless Warranty Dept.个客户何时提起诉讼吗?
~britney:Yes。在November 16上是middle of the night。
GetHuman:您是否接触到AT&T Wireless Warranty Dept.,如果可以,怎么做?
GetHuman:这些常见的AT&T Wireless Warranty Dept.客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~britney 常见 AT&T Wireless Warranty Dept. 问题的列表)
~britney:“ No update”是我尝试使用to call的原因。
~britney对AT&T Wireless Warranty Dept.客户服务的评价
GetHuman:那么,您如何总结GetHuman的AT&T Wireless Warranty Dept.客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~britney:So I want to clear up some of these post. I work for att advanced support aka technical and warranty. It is not that we refuse to replace devices but if we suspect physical or liquid damage we refer you to a store. Also we have to troubleshoot a device to see if we can fix it first. Also as far as getting charged those * time out of ** are valid the warranty states you have ** days to return it (technically we won't charge you until ** days) or if the device has ANY physical or liquid damage you will be charged. ATT does not provide the warranty the manufacturer does we just honor it. I am an American born English speaking person and you can understand me cLear as day. I also try to help every customer that I can everyday I work and do eeverything in my power to as much as I can without losing my job.
GetHuman:让我们量化一下您与AT&T Wireless Warranty Dept.联系的经验。在1到5的范围内,如何轻松解决AT&T Wireless Warranty Dept.问题?
~britney:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~britney:在沟通方面,我会给他们五分之三的five。
GetHuman:AT&T Wireless Warranty Dept.快速有效地解决问题的能力又如何呢?
~britney:为此,我要说出五分之二的five。
GetHuman:最后-对其他AT&T Wireless Warranty Dept.客户有何建议?
~britney:在一天中的早些时候或深夜给他们打电话。不要忘记AT&T Wireless Warranty Dept.可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~britney在November 16, 2017发生的AT&T Wireless Warranty Dept.客户服务问题中得到了一些有用的反馈和措辞。