AT&T Wireless Warranty Dept.: I have had my phone for about * months, s it is...
GetHuman用户~LR来自November 26th, 2017的AT&T Wireless Warranty Dept.条客户评论
~LR案的背景
GetHuman:~LR-您能告诉我们其他AT&T Wireless Warranty Dept.个客户何时提起诉讼吗?
~LR:Sure。在November 21st上是afternoon。
GetHuman:您是否接触到AT&T Wireless Warranty Dept.,如果可以,怎么做?
GetHuman:这些常见的AT&T Wireless Warranty Dept.客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~LR 常见 AT&T Wireless Warranty Dept. 问题的列表)
~LR:“ Claim denied”是我尝试使用to call的原因。
~LR对AT&T Wireless Warranty Dept.客户服务的评价
GetHuman:那么,您如何总结GetHuman的AT&T Wireless Warranty Dept.客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~LR:I have had my phone for about * months, s it is under warranty. Went to charge tonight, as it was almost dead, and it wouldn't charge. I went to AT&T store immediately where I bought it and was told I had to go to the warranty store, which is ** miles away, or call to have a new one sent to me. The warranty store opens at **** and I need to be elsewhere before then tomorrow. My phone would be completely dead by the end of the day and certainly by the time I received something in the mail, which the rep agreed would be problem for getting my information off the old phone and into the new one. I don't want to be without my phone in case something happens and I need it, so I ended up paying off my balance and getting a new phone. It's ridiculous that any AT&& store can't do the warranty swap out.
GetHuman:让我们量化一下您与AT&T Wireless Warranty Dept.联系的经验。在1到5的范围内,如何轻松解决AT&T Wireless Warranty Dept.问题?
~LR:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~LR:在沟通方面,我会给他们五分之三的four。
GetHuman:AT&T Wireless Warranty Dept.快速有效地解决问题的能力又如何呢?
~LR:为此,我要说出五分之二的three。
GetHuman:最后-对其他AT&T Wireless Warranty Dept.客户有何建议?
~LR:在一天中的早些时候或深夜给他们打电话。不要忘记AT&T Wireless Warranty Dept.可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~LR在November 21st, 2017发生的AT&T Wireless Warranty Dept.客户服务问题中得到了一些有用的反馈和措辞。