AT&T Universal Card: Wanted to contact emergency services. My ** yea...

GetHuman用户~HOWTORAY5来自October 31st, 2017的AT&T Universal Card条客户评论

~HOWTORAY5案的背景

GetHuman:~HOWTORAY5-您能告诉我们其他AT&T Universal Card个客户何时提起诉讼吗?
~HOWTORAY5:Sure。在October 26th上是middle of the night。
GetHuman:您是否接触到AT&T Universal Card,如果可以,怎么做?
~HOWTORAY5:我使用了我在GetHuman AT&T Universal Card客户电话号码页面上找到的800-423-4343号码:AT&T Universal Card客户服务电话号码
GetHuman:这些常见的AT&T Universal Card客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~HOWTORAY5 常见 AT&T Universal Card 问题的列表)
~HOWTORAY5:“ Complaint”是我尝试使用to call的原因。

~HOWTORAY5对AT&T Universal Card客户服务的评价

GetHuman:那么,您如何总结GetHuman的AT&T Universal Card客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~HOWTORAY5:Wanted to contact emergency services. My ** year old son was in Japan with (*) other students from USA through invitation from Japanese Ministry of Foreign Affairs as Junior Ambassadors. He had your AT&T card. Unfortunately, your card had no 'cash advance' feature. He had run out of money where he was and needed extra funds. He called me here in the States and I promptly called AT&T people to come to his aid. Although we had ample credit line available, although I wanted to pay off any balance on card, although I wanted to put extra payment on card to cover all cash advances... your people denied my request to put cash advance feature on card. What kind of emergency services would do this? What do you constitute an emergency? Did you realize you were dealing with a youth **,*** miles away from his parents who gave him your card to 'safely' make it through a foreign land? I did not want a credit increase. I wanted to do whatever was necessary to ensure my son's safety and well-being
GetHuman:让我们量化一下您与AT&T Universal Card联系的经验。在1到5的范围内,如何轻松解决AT&T Universal Card问题?
~HOWTORAY5:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~HOWTORAY5:在沟通方面,我会给他们五分之三的four。
GetHuman:AT&T Universal Card快速有效地解决问题的能力又如何呢?
~HOWTORAY5:为此,我要说出五分之二的five。
GetHuman:最后-对其他AT&T Universal Card客户有何建议?
~HOWTORAY5:在一天中的早些时候或深夜给他们打电话。不要忘记AT&T Universal Card可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~HOWTORAY5在October 26th, 2017发生的AT&T Universal Card客户服务问题中得到了一些有用的反馈和措辞。

AT&T Universal Card

4.00 of 5 stars | 7条评论

~HOWTORAY5的AT&T Universal Card评论

寻求帮助的困难
5 5星
沟通质量
4 5星
及时和专业
5 5星
整体客户服务评分
5 5星

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