AT&T U-Verse: Since ******* I have been trying to get ATT Uni...
GetHuman用户~CCD来自November 21., 2017的AT&T U-Verse条客户评论
~CCD案的背景
GetHuman:~CCD-您能告诉我们其他AT&T U-Verse个客户何时提起诉讼吗?
~CCD:Yes I can。在November 16.上是middle of the night。
GetHuman:您是否接触到AT&T U-Verse,如果可以,怎么做?
GetHuman:这些常见的AT&T U-Verse客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~CCD 常见 AT&T U-Verse 问题的列表)
~CCD:“ Cancel service”是我尝试使用to call的原因。
~CCD对AT&T U-Verse客户服务的评价
GetHuman:那么,您如何总结GetHuman的AT&T U-Verse客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~CCD:Since ******* I have been trying to get ATT Universe to disconnect my cable and transfer my phone back to ATT landline. All I get is transferred from one department to another. Support Tech told me last night "Will talk to Dispatch as my order got stuck in the computer and never completed process". Was going to call me back ** mins to an hour, never did. I am very frustrated. I have talked to Tech Support in Florida, New York and Chicago. NO ONE COULD HELP RESOLVE THIS FOR ME. My service with them ended *******. I have to keep my phone connected to their modem in order to keep it active. They want their equipment back, then fix the problem so I can ship.
GetHuman:让我们量化一下您与AT&T U-Verse联系的经验。在1到5的范围内,如何轻松解决AT&T U-Verse问题?
~CCD:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~CCD:在沟通方面,我会给他们五分之三的three。
GetHuman:AT&T U-Verse快速有效地解决问题的能力又如何呢?
~CCD:为此,我要说出五分之二的one。
GetHuman:最后-对其他AT&T U-Verse客户有何建议?
~CCD:在一天中的早些时候或深夜给他们打电话。不要忘记AT&T U-Verse可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~CCD在November 16., 2017发生的AT&T U-Verse客户服务问题中得到了一些有用的反馈和措辞。