AT&T U-Verse: I was in a ***% online MBA program with UVerse...
GetHuman用户~Jonathan Lahmani来自November 25., 2017的AT&T U-Verse条客户评论
~Jonathan Lahmani案的背景
GetHuman：~Jonathan Lahmani-您能告诉我们其他AT&T U-Verse个客户何时提起诉讼吗？
~Jonathan Lahmani：Yup。在November 21.上是middle of the night。
GetHuman：您是否接触到AT&T U-Verse，如果可以，怎么做？
GetHuman：这些常见的AT&T U-Verse客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Jonathan Lahmani 常见 AT&T U-Verse 问题的列表）
~Jonathan Lahmani：“ Service Outage”是我尝试使用to call的原因。
~Jonathan Lahmani对AT&T U-Verse客户服务的评价
GetHuman：那么，您如何总结GetHuman的AT&T U-Verse客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Jonathan Lahmani：I was in a ***% online MBA program with UVerse when my connection went down. My regular schedule was ***am to *** pm, and after loosing connection to the internet, my time to deal with the issue was after ***pm. Apparently AT&T UVerse has NO customer service after ***pm. They have an automated system that takes you in circles, with NO options to speak to a live representative for assistance. The next * days with multiple attempts I was still not able to make communication with anyone at AT&T UVerse, and I was a missing student in my online program. AT&T forced me to get another provider after * week of service, or I would fail my classes. AT&T finally contacted me after almost * year and told me I owe them $***. They said I did not try hard enough to reach someone, and that I should have written a letter to contact them. They said they have service after *, basically telling me im lying. AT&T refuses to listen to my situation as they believe I could have just written a letter and n
GetHuman：让我们量化一下您与AT&T U-Verse联系的经验。在1到5的范围内，如何轻松解决AT&T U-Verse问题？
~Jonathan Lahmani：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Jonathan Lahmani：在沟通方面，我会给他们五分之三的one。
GetHuman：AT&T U-Verse快速有效地解决问题的能力又如何呢？
~Jonathan Lahmani：为此，我要说出五分之二的two。
GetHuman：最后-对其他AT&T U-Verse客户有何建议？
~Jonathan Lahmani：在一天中的早些时候或深夜给他们打电话。不要忘记AT&T U-Verse可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Jonathan Lahmani在November 21., 2017发生的AT&T U-Verse客户服务问题中得到了一些有用的反馈和措辞。