AT&T U-Verse: I love the product, hate the customer service...
GetHuman用户GetHuman-69742来自November 22nd, 2017的AT&T U-Verse条客户评论
GetHuman-69742案的背景
GetHuman:GetHuman-69742-您能告诉我们其他AT&T U-Verse个客户何时提起诉讼吗?
GetHuman-69742:Yeah。在November 18th上是middle of the night。
GetHuman:您是否接触到AT&T U-Verse,如果可以,怎么做?
GetHuman:这些常见的AT&T U-Verse客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-69742 常见 AT&T U-Verse 问题的列表)
GetHuman-69742:“ Service problem”是我尝试使用to call的原因。
GetHuman-69742对AT&T U-Verse客户服务的评价
GetHuman:那么,您如何总结GetHuman的AT&T U-Verse客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-69742:I love the product, hate the customer service.**My neighbor recently had uverse installed in their home. When the technician came out to do the installation, he left their wire exposed and sitting on my fence. It has since been two months and the wire is still sitting on my fence. I have called att a number of times and each time they file a report to have the wire buried, I get a second call stating that that particular department does not handle it. I have a technician coming out again today to take care of this. If he is not able to perform, I will be left with the dilemma of whether or not I should take some tree shears and cut the wire myself.
GetHuman:让我们量化一下您与AT&T U-Verse联系的经验。在1到5的范围内,如何轻松解决AT&T U-Verse问题?
GetHuman-69742:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-69742:在沟通方面,我会给他们五分之三的one。
GetHuman:AT&T U-Verse快速有效地解决问题的能力又如何呢?
GetHuman-69742:为此,我要说出五分之二的three。
GetHuman:最后-对其他AT&T U-Verse客户有何建议?
GetHuman-69742:在一天中的早些时候或深夜给他们打电话。不要忘记AT&T U-Verse可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-69742在November 18th, 2017发生的AT&T U-Verse客户服务问题中得到了一些有用的反馈和措辞。