AT&T U-Verse: Absolutely do not recommend these guys. I did t...

GetHuman用户~livi来自November 24, 2017的AT&T U-Verse条客户评论

~livi案的背景

GetHuman:~livi-您能告诉我们其他AT&T U-Verse个客户何时提起诉讼吗?
~livi:Yeah。在November 19上是evening。
GetHuman:您是否接触到AT&T U-Verse,如果可以,怎么做?
~livi:我使用了我在GetHuman AT&T U-Verse客户电话号码页面上找到的800-288-2020号码:AT&T U-Verse客户服务电话号码
GetHuman:这些常见的AT&T U-Verse客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~livi 常见 AT&T U-Verse 问题的列表)
~livi:“ Account Access”是我尝试使用to call的原因。

~livi对AT&T U-Verse客户服务的评价

GetHuman:那么,您如何总结GetHuman的AT&T U-Verse客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~livi:Absolutely do not recommend these guys. I did the ** day money back guarantee. I canceled within ** days because I could not get a solution to my slow internet service. They charged me the full month plus a second month. I have had to call them over ** times since canceling, spending about ** min each time with them, trying to get the charges off. They sent me to collections so I now have a negative report against me, despite being reassured by them that things would be taken care of. They told me repeatedly to just wait for the final bill. Everytime I called them, they said the bill was not final so they couldn't help me. Then collections told me it undoubtedly was final. I have felt like they are literally trying to ***** me out of my money. If I hadn't taken seriously good notes at to when I called and who I spoke with and what they said, and been so tenacious about getting what they promised, I would have been charged $*** for a horrible month of service.
GetHuman:让我们量化一下您与AT&T U-Verse联系的经验。在1到5的范围内,如何轻松解决AT&T U-Verse问题?
~livi:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~livi:在沟通方面,我会给他们五分之三的three。
GetHuman:AT&T U-Verse快速有效地解决问题的能力又如何呢?
~livi:为此,我要说出五分之二的two。
GetHuman:最后-对其他AT&T U-Verse客户有何建议?
~livi:在一天中的早些时候或深夜给他们打电话。不要忘记AT&T U-Verse可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~livi在November 19, 2017发生的AT&T U-Verse客户服务问题中得到了一些有用的反馈和措辞。

AT&T U-Verse

2.27 of 5 stars | 450条评论

~livi的AT&T U-Verse评论

寻求帮助的困难
2 5星
沟通质量
3 5星
及时和专业
2 5星
整体客户服务评分
2 5星

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