AT&T U-Verse: AT&T showed up at my house at ten thirty, durin...
GetHuman用户~Jillnnorris来自November 28, 2017的AT&T U-Verse条客户评论
~Jillnnorris案的背景
GetHuman:~Jillnnorris-您能告诉我们其他AT&T U-Verse个客户何时提起诉讼吗?
~Jillnnorris:Sure。在November 25上是middle of the night。
GetHuman:您是否接触到AT&T U-Verse,如果可以,怎么做?
GetHuman:这些常见的AT&T U-Verse客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Jillnnorris 常见 AT&T U-Verse 问题的列表)
~Jillnnorris:“ Complaint”是我尝试使用to call的原因。
~Jillnnorris对AT&T U-Verse客户服务的评价
GetHuman:那么,您如何总结GetHuman的AT&T U-Verse客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Jillnnorris:AT&T showed up at my house at ten thirty, during a *am-**am time slot on a Saturday ago to install my at&t uverse and Internet. The tech looked around at the walls and pulled dressers and tables out so he could see...then he says 'yeah this is gonna be a * to * hr job, are you SURE you want to do this?". I say "no, dont install, I'll just call and cancel". *I called to cancel and was influenced and enticed to continue and become a customer. Iwas supposedly going to get free installation and a $*** Visa gift card. Installation was set for today between *am - **am. It's **:**pm and still no tech or even a simple phone call. *I caled to cancel and was told 'yeah that *****, sorry about that. You're service is canceled now". *Wow...at&t, I've never done business with a company who could care less about a lost customer. YOUR LOSS!!!
GetHuman:让我们量化一下您与AT&T U-Verse联系的经验。在1到5的范围内,如何轻松解决AT&T U-Verse问题?
~Jillnnorris:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Jillnnorris:在沟通方面,我会给他们五分之三的two。
GetHuman:AT&T U-Verse快速有效地解决问题的能力又如何呢?
~Jillnnorris:为此,我要说出五分之二的five。
GetHuman:最后-对其他AT&T U-Verse客户有何建议?
~Jillnnorris:在一天中的早些时候或深夜给他们打电话。不要忘记AT&T U-Verse可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Jillnnorris在November 25, 2017发生的AT&T U-Verse客户服务问题中得到了一些有用的反馈和措辞。