AT&T Go Phone: took out the data feature add-on but still char...
GetHuman用户~10yr_gophoner来自November 2., 2017的AT&T Go Phone条客户评论
~10yr_gophoner案的背景
GetHuman:~10yr_gophoner-您能告诉我们其他AT&T Go Phone个客户何时提起诉讼吗?
~10yr_gophoner:Yeah。在Oktober 31.上是late at night。
GetHuman:您是否接触到AT&T Go Phone,如果可以,怎么做?
GetHuman:这些常见的AT&T Go Phone客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~10yr_gophoner 常见 AT&T Go Phone 问题的列表)
~10yr_gophoner:“ Complaint”是我尝试使用to call的原因。
~10yr_gophoner对AT&T Go Phone客户服务的评价
GetHuman:那么,您如何总结GetHuman的AT&T Go Phone客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~10yr_gophoner:took out the data feature add-on but still charged me for it. To get the $**.** back, they will charge your card again for the right amount, THEN refund you the wrong charge. Thats great if its a cash transaction. Problem is its not. Youre down more money for * business days before you get your refund back. Banks dont receive the refund as fast as the charges that are taken out of it. A simple refund of the $**.** is all thats needed, but they remain inflexible for a simple solution. To quote their snotty payment center rep, "its the ONLY alternative".
GetHuman:让我们量化一下您与AT&T Go Phone联系的经验。在1到5的范围内,如何轻松解决AT&T Go Phone问题?
~10yr_gophoner:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~10yr_gophoner:在沟通方面,我会给他们五分之三的four。
GetHuman:AT&T Go Phone快速有效地解决问题的能力又如何呢?
~10yr_gophoner:为此,我要说出五分之二的three。
GetHuman:最后-对其他AT&T Go Phone客户有何建议?
~10yr_gophoner:在一天中的早些时候或深夜给他们打电话。不要忘记AT&T Go Phone可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~10yr_gophoner在Oktober 31., 2017发生的AT&T Go Phone客户服务问题中得到了一些有用的反馈和措辞。