AOL: I called because the computer said my license f...

GetHuman用户~dtownse1来自नवंबर २५, २०१७的AOL条客户评论

~dtownse1案的背景

GetHuman:~dtownse1-您能告诉我们其他AOL个客户何时提起诉讼吗?
~dtownse1:Yes。在नवंबर १५上是afternoon。
GetHuman:您是否接触到AOL,如果可以,怎么做?
~dtownse1:我使用了我在GetHuman AOL客户电话号码页面上找到的800-827-6364号码:AOL客户服务电话号码
GetHuman:这些常见的AOL客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~dtownse1 常见 AOL 问题的列表)
~dtownse1:“ Recover Account”是我尝试使用to call的原因。

~dtownse1对AOL客户服务的评价

GetHuman:那么,您如何总结GetHuman的AOL客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~dtownse1:I called because the computer said my license for AOL was not good. I did get an agent who talked me into upgrading to the best and most expensive solution for AOL. They even gave me a VIP TELEPHONE NUMBER.**I have * problems. I had to call back a second time to actually have my problem fixed. This would not be so bad if they had given me the VIP Code number I was supposed to get by raising my rate to over $** a month. **I continue to have problems but I refuse to wait another ** or so minutes to fix my computer. The last time Tech Help Me took my computer over for a total of * days (** hour days.)**So I get up this morning thinking I will upgrade some of the programs I am entitled to. Immediately, a change was made which made a message come up on Uverse television saying I had made changes and my Uverse would go off in * hours.**SOMEBODY needs to chat with me and give me my VIP CODE. i REFUSE TO WAIT ANOTHER ** MINUTES.
GetHuman:让我们量化一下您与AOL联系的经验。在1到5的范围内,如何轻松解决AOL问题?
~dtownse1:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~dtownse1:在沟通方面,我会给他们五分之三的two。
GetHuman:AOL快速有效地解决问题的能力又如何呢?
~dtownse1:为此,我要说出五分之二的five。
GetHuman:最后-对其他AOL客户有何建议?
~dtownse1:在一天中的早些时候或深夜给他们打电话。不要忘记AOL可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~dtownse1在नवंबर १५, २०१७发生的AOL客户服务问题中得到了一些有用的反馈和措辞。

AOL

2.29 of 5 stars | 349条评论

~dtownse1的AOL评论

寻求帮助的困难
1 5星
沟通质量
2 5星
及时和专业
5 5星
整体客户服务评分
3 5星

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