I went to Menards because of the garden center...
A Menards customer review by GetHuman user GetHuman-judithr from November 29th, 2017
Background on GetHuman-judithr's case
GetHuman: GetHuman-judithr - can you tell our other Menards customers when your case took place?
GetHuman-judithr: Sure. It was evening, on November 23rd.
GetHuman: Did you reach out to Menards, and if so, how?
GetHuman: And which of these common Menards customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-judithr a list of common Menards problems)
GetHuman-judithr: "Overcharge/Strange charge" was why I was trying to contact.
GetHuman-judithr's review of Menards customer service
GetHuman: So how would you sum up your experience for GetHuman's Menards customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-judithr: I went to Menards because of the garden center sale, the garden center was locked up and not one person in there to help with anything, the next time you have a sale keep the door to the area open so that we can shop however not a bid deal I am going to LOWES where they still live up to their word.
GetHuman: Let's quantify your experience contacting Menards. On a scale of 1 to 5, how easy is it go get help on a Menards problem?
GetHuman-judithr: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-judithr: I'd give them a three out of five on communication.
GetHuman: And what about Menards's ability to quickly and effectively address your problem?
GetHuman-judithr: For that I would say four out of five.
GetHuman: And finally- any advice for other Menards customers?
GetHuman-judithr: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Menards to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-judithr taken from his Menards customer service problem that occurred on November 23rd, 2017.