I bought a dining voucher from Groupon with an...

GetHuman用户~rmariatd来自ноябрь 20-го, 2017的Groupon条客户评论

~rmariatd案的背景

GetHuman:~rmariatd-您能告诉我们其他Groupon个客户何时提起诉讼吗?
~rmariatd:Yup。在ноябрь 12-го上是evening。
GetHuman:您是否接触到Groupon,如果可以,怎么做?
~rmariatd:我使用在GetHuman Groupon客户服务联系信息页面上找到的help page:联系Groupon客户服务
GetHuman:这些常见的Groupon客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~rmariatd 常见 Groupon 问题的列表)
~rmariatd:“ Make a purchase”是我尝试使用to contact的原因。

~rmariatd对Groupon客户服务的评价

GetHuman:那么,您如何总结GetHuman的Groupon客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~rmariatd:I bought a dining voucher from Groupon with an expiry date of ** Feb ****. I have tried to contact the merchant for a few weeks but nobody was available to take my call, and their voice mail was always full. On ** Jan I had a message that the phone was disconnected. **I requested Groupon to refund as the merchant was clearly out of business. Groupon replied that they have notified that the validity was shortened to ** Dec ****, an email that I have never received. As the coupon is not in the validity period they cannot refund me. **However, a day later there was an email from Groupon to remind me to use the voucher by the expiry date (** Feb ****)!** If the expiry date was revised as per Groupon's claim, you would get a notification that the voucher expires on ** Dec **** and the expiry notification was sent before ** Dec ****. ** I should NOT get a notification on ** Jan **** that the voucher expires of ** Feb ****. *Groupon has been silent since then. **Groupon is a scammer and a dis
GetHuman:让我们量化一下您与Groupon联系的经验。在1到5的范围内,如何轻松解决Groupon问题?
~rmariatd:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~rmariatd:在沟通方面,我会给他们五分之三的three。
GetHuman:Groupon快速有效地解决问题的能力又如何呢?
~rmariatd:为此,我要说出五分之二的four。
GetHuman:最后-对其他Groupon客户有何建议?
~rmariatd:尽早或晚些时候与他们打交道。不要忘记Groupon可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~rmariatd在ноябрь 12-го, 2017发生的Groupon客户服务问题中得到了一些有用的反馈和措辞。

Groupon

2.83 of 5 stars | 1029条评论

~rmariatd的Groupon评论

寻求帮助的困难
4 5星
沟通质量
3 5星
及时和专业
4 5星
整体客户服务评分
4 5星

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