Comcast: My name is Stefan Najar and I have been a custo...
GetHuman用户~blackbirdstef来自نوفمبر ٢٣، ٢٠١٧的Comcast条客户评论
~blackbirdstef案的背景
GetHuman:~blackbirdstef-您能告诉我们其他Comcast个客户何时提起诉讼吗?
~blackbirdstef:Yup。在نوفمبر ١٧上是morning。
GetHuman:您是否接触到Comcast,如果可以,怎么做?
~blackbirdstef:我使用了我在GetHuman Comcast客户电话号码页面上找到的800-266-2278号码:Comcast客户服务电话号码 GetHuman:这些常见的Comcast客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~blackbirdstef 常见 Comcast 问题的列表)
~blackbirdstef:“ Billing”是我尝试使用to call的原因。
~blackbirdstef对Comcast客户服务的评价
GetHuman:那么,您如何总结GetHuman的Comcast客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~blackbirdstef:My name is Stefan Najar and I have been a customer of Comcast for almost * years now and have had exceptional service up until now. Recently I have not been receiving bills to my new address and have been locked out of my account because of the link between my two accounts was somehow not completed after I was told I would be able to log into it after my move. I called today to straighten things out after I had to pay a substantial amount of $*** because I was not aware of the charges and when they were due. I was transferred around at least * different times to * different people afterwards I asked to speak to a supervisor. This is where it gets frustrating because I asked if I could receive a discount or be credited because of the HUGE bill I had to pay that I was unaware of. The most the supervisor was able to offer me was $* dollars off of the "Boost" feature for the next twelve months. This is outrageous because this discount practically does nothing when compared to the $***
GetHuman:让我们量化一下您与Comcast联系的经验。在1到5的范围内,如何轻松解决Comcast问题?
~blackbirdstef:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~blackbirdstef:在沟通方面,我会给他们五分之三的one。
GetHuman:Comcast快速有效地解决问题的能力又如何呢?
~blackbirdstef:为此,我要说出五分之二的two。
GetHuman:最后-对其他Comcast客户有何建议?
~blackbirdstef:在一天中的早些时候或深夜给他们打电话。不要忘记Comcast可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~blackbirdstef在نوفمبر ١٧، ٢٠١٧发生的Comcast客户服务问题中得到了一些有用的反馈和措辞。