Comcast is the worst! **Not only are there freq...
GetHuman用户~Roni来自noviembre 23º, 2017的Comcast条客户评论
~Roni案的背景
GetHuman:~Roni-您能告诉我们其他Comcast个客户何时提起诉讼吗?
~Roni:Yeah。在noviembre 18º上是morning。
GetHuman:您是否接触到Comcast,如果可以,怎么做?
GetHuman:这些常见的Comcast客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Roni 常见 Comcast 问题的列表)
~Roni:“ Streaming or Download Trouble”是我尝试使用to call的原因。
~Roni对Comcast客户服务的评价
GetHuman:那么,您如何总结GetHuman的Comcast客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Roni:Comcast is the worst! **Not only are there frequent service outages,but a tech has had to come to my house nearly every month.**If outages and service repairs were not enough to make a sane person light themselves on fire, the billing department will definitely push you over the edge. Each month I'm forced to spend an additional hour or two on the phone with Comcast representatives correcting a bill that is NEVER correct. A few days later, I'm forced to call again because the amount due on the website is not updated. Another hour wasted.**After being charged for services I didn't need or want, (after being told it would reduce my bill, when in reality, it raised it by nearly $***month), I spent two hours on the phone with the disconnect team working through the issues. The woman was wonderful. She sent me an email confirmation showing that I'd have a credit balance of -$**.** on my account. **Today, I noticed the bill on the website had not been adjusted and spoke with billing. They to
GetHuman:让我们量化一下您与Comcast联系的经验。在1到5的范围内,如何轻松解决Comcast问题?
~Roni:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Roni:在沟通方面,我会给他们五分之三的two。
GetHuman:Comcast快速有效地解决问题的能力又如何呢?
~Roni:为此,我要说出五分之二的one。
GetHuman:最后-对其他Comcast客户有何建议?
~Roni:在一天中的早些时候或深夜给他们打电话。不要忘记Comcast可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Roni在noviembre 18º, 2017发生的Comcast客户服务问题中得到了一些有用的反馈和措辞。